Systems Support Officer / Temporary
Translated automatically from the original posting. Read the original in Georgian →
Credo Bank announces a vacancy for the position of Systems Support Officer (temporary vacancy)
Reports to: Head of IT Service Management Department / Head of Systems Support Group
Job Purpose: The Systems Support Officer is primarily responsible for providing support related to Credo's information systems. He/She is a privileged user who has the right to perform non-standard transactions, correct errors and malfunctions, post reverse entries, batch data processing, manage and support users in existing systems.
General Responsibilities: - Share and support Credo's philosophy, values, and goals; - Perform activities in accordance with Credo's strategy and methodology; - High loyalty to the organization; - Protect and safeguard the organization's material assets, comply with Credo's consumption policy, attend information security training, and sign an information security consent statement (confirming with a signature that violation of any part of the statement will be considered as failure to fulfill duties and will lead to disciplinary sanctions). - Maintain confidentiality of information obtained during work processes
Specific Responsibilities: - Post reverse entries / correct entries; - Move portfolio according to branch requests and approvals; - Support reference tables; - Provide assistance to MIS operators regarding system login/logout issues; - Ensure delivery of requests to all relevant responsible persons (approving manager, loan officer, etc.); - Provide support in analyzing specific cases for system users; - Check client's obligations across the system according to branch requests; - Rotate employees in Credo's internal databases; - Move funds across accounts based on branch requests. - Support reference tables; - Collect and process data on all system-related issues; - Act as the main contact person when receiving help requests from branches; - Manage user accounts across the system; - Identify and fix problems (login errors, etc.) in case of malfunctions. - Inform branches about system-related issues; - Communicate changes related to credit-info in case of interference;
Knowledge, Personality Traits, and Skills: - Higher education, preferably in a technical field; - Preferably experience in accounting/finance; - Administrative and basic managerial skills; - Attentive; - Good written and verbal communication skills; - Ability to work effectively with a team; - Sense of responsibility and correctness;
Interested parties, please respond to this ad using the "Respond" button.
The deadline for submitting applications is November 10.
We publish a copy of this advert so people looking for work in Georgia can find it, with a link back to your original. If it is yours, you can take over managing it, or ask us to take it down.
A claimed listing becomes Direct: it shows above collected listings for a week after it is posted or bumped, you can edit, bump and close it, and it joins Google job search.