Customer Service Officer
Translated automatically from the original posting. Read the original in Georgian →
We are looking for a Customer Service Officer to join our Customer Service and Support Team.
This vacancy is for you if:
You want to plan your career in the long term; You have good communication skills; You are development-oriented.
If you have the necessary knowledge and qualifications:
Higher/professional education or you are a student and can combine studying and working; Basic knowledge of computer office programs; Knowledge of English at a communicative level is desirable.
We offer:
Flexible working schedule; Health insurance; Exclusive conditions for "TeraBank" banking products; An environment where you will be encouraged to be brave, express your ideas freely, and plan your career in the long term.
Working conditions:
Work schedule: full-time (including day and night shifts), no more than 40 working hours per week; Hybrid work format (possible to work from the office and/or remotely); Salary: salary depends on the candidate's qualifications + annual bonus based on performance evaluation.
Your responsibilities will include:
Serving bank customers through remote channels (calls, online chat, email, etc.); Managing the customer service process and making outgoing calls if necessary; Activating remote services and products for customers; Managing issues received through online communication.
If you are interested, please send your resume to and specify the position title "Customer Service Officer" in the subject field.
The deadline for receiving resumes is November 13.
Only those who pass the first stage of selection and are granted candidate status will be contacted.
When processing candidate personal data, "TeraBank" is guided by international standards for personal data protection. The purpose of processing personal data is to determine the candidate's compliance with the job requirements. In "TeraBank", candidate data is stored for no more than 12 months.
"TeraBank" may process the received resume for another vacant position. If the candidate refuses to consider their candidacy in the context of another vacancy, it is mandatory to write to us with the corresponding information.
"TeraBank" conducts the candidate selection process in compliance with the requirements of the law on the elimination of all forms of discrimination and the principles of equal treatment towards persons, and excludes discrimination against persons on any grounds.
Good luck!
We publish a copy of this advert so people looking for work in Georgia can find it, with a link back to your original. If it is yours, you can take over managing it, or ask us to take it down.
A claimed listing becomes Direct: it shows above collected listings for a week after it is posted or bumped, you can edit, bump and close it, and it joins Google job search.