Pre-Sales Engineer

"Silk Cloud" offers businesses in Georgia cloud services, data center solutions, cybersecurity, connectivity, IT infrastructure, and managed services. Many Georgian companies are just starting to implement these services and need help understanding what a modern cloud and security solution looks like and what value it provides.

We are looking for a Pre-Sales Engineer to be the technical leader in working with clients in the sales team. From the first meeting to closing the deal, you will work with the sales team to translate client needs and business problems into a technically sound, competitive, and clearly valuable solution for the client.

Direction: Technology and Innovation

Location: Tbilisi

Employment Type: Full-time

Main Function-Responsibilities:

Participation in client meetings (including IT leaders and management) and responsibility for answering technical questions; Identifying and documenting client business challenges and technical requirements; Assessing the client's existing environment (infrastructure, cloud, network, security, backup, and disaster recovery) and identifying opportunities for improvement; Consulting clients on GPU and AI infrastructure issues, ensuring solutions for AI/ML workloads; Qualifying opportunities and assessing technical feasibility; Selecting and recommending an appropriate delivery model for the client: Silk Cloud's data center, private, public, or hybrid cloud environment, managed services, or partner solutions; Developing solution architecture, migration plans, and implementation "road maps"; Preparing technical and commercial offers and presenting TCO/ROI comparisons to clients (existing environment vs. proposed solution); BOQ/BOM pricing in coordination with vendors and partners; Leading the technical part of tender responses and RFP/RFI/RFQ; Conducting presentations, demos, and workshops; Validating solutions with internal specialists and technology partners; Permanent monitoring of competitors, training the sales team, and providing information to partners about products and services.

Requirements:

Bachelor's degree in Computer Science, Engineering, or a related field; 3-4+ years of experience in pre-sales, technical sales, technical consulting, or a similar role; Deep technical knowledge of networks, cloud, cybersecurity, and software; Good understanding of data centers, virtualization, backup, and disaster recovery; Knowledge of the full sales cycle, from the first presentation to closing the deal; Ability to explain complex technical issues in a way that is understandable to a non-technical audience; Ability to build basic business cases (TCO/ROI); Presentation, workshop facilitation, and good communication skills; Analytical thinking and problem-solving skills; Knowledge of technical documentation and offer preparation; B2B sales experience; Fluent Georgian and English (both oral and written).

Advantage:

Experience participating in tenders, including public procurement; Relevant vendor certifications (cloud, cybersecurity, networks); Experience working for a system integrator, cloud provider, telecom operator, or IT services company; Experience working on managed services and cloud migration projects.

If interested, please send your CV to, specifying the position in the subject line, Pre-Sales Engineer.