Branch Director
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TBC Bank announces a vacancy: Branch Director - Telavi Branch
Location: Telavi Vacancy deadline: 14/10/2026 Type of employment: Labor contract Work schedule: Full-time
Company description We are TBC - a leading financial institution in the region, where a brave and goal-oriented team carries out our mission and simplifies people's lives.
We set a new standard of service using data analysis, artificial intelligence, and digital products.
We support you in development, achieving goals, and creating your success story - it's essential to believe.
Job description Role objective: The Branch Director represents the branch leader, ensuring effective implementation of the bank's strategy. Manages the branch's operational and administrative activities in the retail segment business direction. Creates a results-oriented team and ensures high-quality customer service.
Key responsibilities Business tasks: - Participates in planning and ensuring the implementation of the segment's sales process - Analyzes the retail segment portfolio in the branch's operating area and identifies new opportunities - Analyzes competitors in the branch's operating area (products, channels) and plans and ensures corresponding improvements - Manages plan implementation - control, analysis of deviations, planning ways to improve performance, and effective execution - Ensures improvement of the branch's key financial indicators, profitability, and operational efficiency - Supports and effectively coordinates segment teams in the branch to achieve set goals - Interacts with significant clients in the branch's operating area
Service quality management / concern for customer experience - Maintains a unified and high standard of service - Monitors service quality, identifies problems, and takes corresponding measures - Implements and monitors service standards in the branch, including employees' professional, visual standards, dress code, and behavior rules - Ensures the branch's environment and infrastructure are well-organized
Team management and development: - Selection of employees for leadership and non-leadership roles in retail business - Creates a results-oriented and motivated team - Supports employees' development and career advancement - Implements a regular feedback culture - Effective planning of team resources
Risk and Control Management - Identify, assess, monitor and control risks arising from the branch's activities - Implement relevant measures to eliminate deficiencies identified by internal audit - Manage administrative obligations within the branch, as defined by committee protocols - Oversee cash management processes and monitor operational performance in the branch, considering financial standards and risks - Ensure compliance with operational standards and regulations
Branch Administrative and Operational Management - Effectively allocate resources, manage employee workload and productivity - Engage in and support administrative management, based on business needs from various segments - Administer the branch
Qualifications Desired Qualifications - Higher education (Business Administration/Finance);
Mandatory Qualifications - At least 3 years of experience working in financial institutions; - At least 3 years of experience in sales; - At least 2 years of experience in the lending field; - At least 2 years of experience in team management.
We look forward to your response if: - You enhance and create values through teamwork; - You are open to new opportunities and changes - You are communicative and proactive - You have the ability to organize and plan activities - You have successful examples of motivating people and revealing employees' potential. - You are ready to work with AI tools and modern technologies
To apply, please follow this link: https://smrtr.io/C72Wy
Additional Information TBC Bank processes candidate personal data in accordance with the requirements of the Georgian Law on Personal Data Protection to determine the candidate's suitability for the vacancy. The information about the candidate may also be processed to determine their suitability for future vacancies. The candidate's information is stored for no more than 3 years. If you do not want further processing of your data and want to change or delete your data, please contact us at the same link: Confidentiality - TBC Bank
TBC Bank also shares your information with companies within the TBC Bank Group PLC. Subsidiary companies also ensure the processing of personal data in accordance with the legislation. If you do not want to share your data with companies within the TBC Bank Group, please contact us at the same link: Confidentiality - TBC Bank
TBC's candidate selection process is in line with the requirements of the law "On the Elimination of All Forms of Discrimination" and the principle of equal treatment of persons, which excludes discrimination against persons on any grounds. If you see signs of discriminatory treatment towards you, please contact us: 032 2 27 27 27 * 1998;
We will only contact those who pass the first stage of selection and are granted candidate status.
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