Call Center Operator
Translated automatically from the original posting. Read the original in Georgian →
Company Description We are building TechCo, more than a traditional telecom company, which creates digital products, works with data and quickly turns ideas into real results. For us, connection does not just mean a network. It means bringing people and opportunities closer together through the development of digital products, data-driven solutions and, most importantly, creating a unique personalized experience for the customer.
Our mission is simple and ambitious: "Creating opportunities for people and bringing them closer together"
Working at Selfy means being a part of a transformation that will determine what Georgia's digital world will be like in the years to come. Job Description
We are looking for a new team member at Selfy in the role of Call Center Operator. Work location: Kutaisi The work schedule is flexible and involves both day and night shifts.
Selection stages: interview and training.
Main responsibilities: - Receiving incoming calls to Selfy Mobile's telephone center - Providing effective telephone service to existing and potential subscribers - Providing complete information to the client according to their request regarding the services offered by the company (tariff plan change, service activation/deactivation, etc.) - Identifying problems and ways to solve them - Constantly caring about customer satisfaction and loyalty
If you: - Preferably have a higher education, or are a student - Preferably have work experience in the service sector - Fully master the Georgian language, additional knowledge of any foreign language at a communicative level will be considered an advantage - Have experience working with MS Office programs (Word, Excel, PowerPoint) - Can speak fluently - Love interacting with people and are communicative
Interested individuals, please respond using the following link: https://smrtr.io/Cpqw2 Send us your application and become a member of our team! The deadline for receiving applications is October 28, 2026 Additional Information Why Selfy
We work with clear goals and measurable results. At our company, all initiatives have a real business effect and create value for customers.
We appreciate: - Responsibility (Ownership) - High-quality performance of tasks - Desire for professional growth and development of each other.
At Selfy Mobile, you can: - Set ambitious goals - Express your opinion boldly - Search for a better solution through inquiry - Learn and teach others.
Our culture is based on five principles: - Focus on people - caring for employees and customers - Responsibility - "taking full responsibility for results, beyond formal roles" - Searching for innovations - asking questions, inquiring and turning ideas into actions - Integrity - words and actions are consistent - Teamwork - "we" is always higher than "me"
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