German and English Speaking Customer Service Expert - Booking.com
Translated automatically from the original posting. Read the original in Georgian →
TP Georgia is announcing a vacancy for the position of: German and English Speaking Customer Operations Expert
Join TP Georgia and receive a one-time start-up bonus of 2000 GEL. If you love traveling and helping people, then this position is right for you! As an Operations Customer Expert, you will help travelers solve problems and create unforgettable trips. You will be a vital link between Booking.com and our customers, and make a significant contribution to the success of our team. Enjoy flexibility and work from home!
Fluency in both required languages (German and English) is a must.
We offer - Salary (accrued) in GEL: - 2,860 ₾ - first 6 months - (salary + bonus) - 3,120 ₾ - after 6 months - (salary + increased bonus) - Night shift allowance - 2,000 GEL Sign-on bonus - 650 GEL Life-Event bonus - Referral bonus for successful recommendations - up to 2,000 GEL - Paid premium health insurance for you and your family members - Performance-based bonus programs - Paid training
We offer - Opportunities for rapid career development - promotion to Senior position possible after 6 months - Work from home - Wellbeing programs - yoga, Pilates, various events, and other activities - Psychological support - confidential consultation with a professional psychologist - Corporate benefits and special discounts with partner companies - Modern office on Rustaveli Avenue with a relaxation space and gaming zone - Transportation to your home in case of late shifts
Required skills and qualifications - Very good command of German (speaking and writing) - Good command of English - Customer and service-oriented approach - Effective verbal and written communication skills - Good computer knowledge - Team-oriented, creative, and motivated approach - Willingness to work shifts and weekends - Only candidates living in Georgia will be considered.
Key responsibilities - Handling incoming customer calls and written inquiries - Providing high-quality, professional, and friendly service to customers in German and English - Providing competent consultation on bookings, cancellations, and travel-related issues - Ensuring the best possible service for customers together with the team.
If you are interested in this offer, please submit your application in German or English by November 5, 2026, at https://tp-georgia.softgarden.io/job/55501927?l=de
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Note: By submitting your documentation, you confirm your consent that it will be stored in our database for 6 months.
TP Georgia is seeking a German & English Speaking Operations Customer Expert for Booking.com
Start your career journey with TP Georgia and receive a Sign-on Bonus of 2000 GEL.
10 YEARS in Georgia / over 2000 employees Are you passionate about traveling and love helping people? Do you enjoy solving problems and creating great customer experiences? Then this role is for you!
As an Operations Customer Expert, you will support our travellers by answering questions, resolving issues, and guiding them toward unforgettable trips. You will have a key connection between Booking.com and our valued customers, and an important part of our success.
Enjoy the flexibility of working from home!
Fluency in both required languages is essential.
Ready to start your next adventure with us?
What we offer: Compensation UP TO GROSS GEL: - 2,860 GEL – in the first 6 months (gross salary + bonus) - 3,120 GEL – after 6 months (gross salary + increased bonus) - Night Shift Allowance: additional compensation for night hours - 2000 GEL sign on bonus - Up to 2,000 GEL – Referral Bonus for successful hires - 650 Life Event Bonus - other bonus schemes - Paid Health Insurance for you and your family - Paid Training
Your Growth & Work‑Life Balance - Fast career growth – promotion to Senior level possible after 6 months - Work from home possibility after 3 months - Wellbeing offerings: yoga, pilates, events, and more - Psychological support: confidential onsite consultations with professional psychologists - Corporate benefits with partner companies - Prime location on Rustaveli Avenue with a modern office, chill‑out & gaming zone - Late shift transportation
What We’re Looking For - Fluent German language skills both spoken & written - Very Good English Skills - Strong customer orientation and communication skills - Ability to interact confidently with diverse customer types - Good computer skills + fast typing - Creative, solution-oriented mindset and a strong team player - Willingness to work in shifts, weekends, and public holidays - Experience in a similar role is a plus, but not required
What you'll do - Handle inbound calls and written inquiries from customers - Provide clear, friendly, and professional support in German and English - Offer expert guidance on bookings, changes, cancellations, and travel plans - Update and maintain customer and booking data - Work closely with your team to deliver the best customer experience
How to apply If this sounds like the right match for you, we would love to receive your application: https://tp-georgia.softgarden.io/job/55501927?l=de Please apply in German or English by 05.11.2026.
Click the Apply button below to get started.
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